Velextech Privacy Statement
Latest update date: January 1, 2024
Assistance for people with disabilities
Velex Tech Technology Pte Ltd. provides a privacy statement in a selectable format for people with disabilities. Please contact hauer@velextech.com ask for help.
This Privacy Statement describes how we use and disclose the information we collect when you visit our website and use our products, applications, and services that reference this Privacy Statement (collectively referred to as the Services). Our Services come in many forms, and therefore, under relevant EU data protection laws, unless otherwise specified, the data controller is Velextech, who is responsible for collecting and using your personal data.
This Privacy Statement is an integral part of our Terms of Use, which can be accessed at https://ww.velextech.com.
Please read the two documents carefully, as they contain important information about how you should use this service.
Main definitions
Aggregated information "refers to information that is combined with information from other users and analyzed or evaluated in a way that cannot reasonably identify the identity of a specific individual. For example, aggregated information may contain statements such as" Last month, 50% of our users used mobile application cookies: text files stored on your computer by web servers, which are generally small and cannot be used to run programs or spread viruses on your computer. Cookies "are specifically designated for you and can only be read through the network servers within the domain that sent you the cookies
Personal data; It refers to information that can be used alone or combined with other information to identify your identity. Personal data does not include aggregated information collected by Velextech that cannot be used to identify you or other anonymized information (including metadata), even if these "usage data" refer to information about how you use this service (such as your browser type, domain, web page views, and duration of stay) and the devices you use to access this service.
Network beacon "(also known as" transparent GIF "and" pixel tag "): refers to small code embedded in web pages or emails, which can be used to monitor the habits of website users or email recipients.
Collect and use your personal data
We collect personal data when delivering our products, conducting marketing activities, collecting feedback, providing customer service support, fulfilling product orders, and conducting our business operations. The personal data we collect varies depending on the service you are using. From the information you provide to us when registering, creating your account, or profile, we may collect your name, email, phone number, gender, date of birth, country of residence, and other information that can help us better provide you with this service. We will also collect information about your use of our service, for example, how do you use a certain service. These pieces of information includes:

• Specific device information. We will collect specific device information (such as your hardware model, operating system version, device unique identifier, and mobile network information).
• Log information. When you use our service, we automatically collect certain information and store it in server logs, such as usage data, usage details, and device event information (such as crashes, system activity, hardware settings, browser classes, browser languages, etc.).
• Location information. We may collect and process your actual location information. We use various technologies to determine location, including IP addresses, GPS, and other sensors. For example, if our service can provide driving directions, road condition reports, recommendations for nearby destinations, and similar services.
• Unique application number. Some of this service includes a unique application number. This number and your installation information (such as operating system type and application version number) may be sent to us during installation or updates.
The information we collect when you log in to our service may be related to your account. If the information is related to your account, we will consider it as personal data.
In addition to the purposes listed above, we will also use your personal data for the following purposes:
• Communicate with you. We will use your name and contact information to communicate with you, including identifying you as a user of the website or product.
• Verify your identity. We will use your personal data to verify your identity. For example, we will verify your age or whether you have obtained permission from your parents or guardians to use our service.
• Send you marketing materials. We will use your personal data to create and send you marketing materials, such as quasi advertising emails or brochures, to let you know about our upcoming products. In general, you must choose to agree to receive our marketing materials, and you can also choose at any time
• Respond to your questions and fulfill your requests. We will send you communication messages upon your request or with your consent.
Provide support and receive feedback. We will request personal data in order to provide support to you. We will also collect personal data related to your feedback.
• Process your transactions. We will use the personal data you provided when confirming the purchase with a valid credit card (or other authorized payment method) to process your payment and send you the products you ordered.
• Identify criminal activities. If we believe that your behavior violates relevant laws or endangers the rights, property, or safety of the company, our users, or others, we will use your personal data.
• Fulfill legal obligations. We will use your personal data to fulfill legal obligations, including responding to summons, court orders, legal proceedings, or requests for evidence in civil litigation.

We also collect descriptive and unidentifiable statistical information about how many visitors have used our service, how our users use our service, and how our users access certain content provided on our service
Data collection technology
When you use our services, we use cookies, web beacons, and other data collection technologies (collectively referred to as data collection technologies) to provide you with a better experience. Data collection technologies can help you log in to our services, remember your settings and preferences, and assist you
• Verification. We use cookies to verify your account and determine the time of your login, so that you can access our services more conveniently and we can show you the appropriate experience and content.
• Safety and product integrity. We use cookies to help us protect your account and information security. We also use cookies to combat behavior that violates our policies or reduces our ability to provide this service.

Advertising, insights, and metrics, we use cookies to help us showcase advertisements for products, services, or businesses of businesses and other organizations to those who are interested. We also use cookies to help measure the effectiveness of advertising campaigns by businesses using this service
Website functions and services. We use cookies to enable certain features that can help us provide this service and provide you with the best experience, including helping us provide you with content related to your region.
• Analysis and Research: We use cookies to help us better understand how people use our website in order to improve our services. For example, we collaborate with Google Analytics, which uses cookies to track your interaction with our services. Although most browsers and devices accept cookies and other data collection technologies by default, their settings usually allow you to clear or block cookies. If you disable cookies, some features in our service may not be available or function properly. Interest oriented advertising; We will invite service providers to post advertisements on the Internet on our behalf. These advertising service providers may collect some unidentifiable information related to your access to and interaction with our services.
Share your personal data
We know that your personal data is crucial to you, so we will share this data with you for the reasons we disclose to you when collecting it, with your consent. Your personal data will be shared through the following methods:
Share according to your instructions. We will share your information with third parties according to your instructions. For example, when you want to communicate with other users or post certain information on social media, you may ask us to share your personal data.
• Share with our service providers. We may, when necessary, share your personal data with our service providers so that they can provide services to us. The service provider is a third-party (i.e. other) that provides support for the operation and maintenance of our service
• Share with our cooperative fire parts. We may allow certain third parties (such as car manufacturers or consumer electronics device manufacturers) to integrate certain parts of our services into their own devices and software. These third parties will use our platform to access your information.
• Shared with our parent company, subsidiaries, and affiliates. We may share your personal data with other companies jointly owned and controlled by Velextech, including our subsidiaries, parent companies, or any other subsidiaries owned by our parent company.

Sharing for legal purposes. We may share your personal data when it is reasonably necessary to comply with laws or legal procedures (including court or government orders or subpoenas) for debt testing, prevention or resolution of fraud, security or technical issues.
• Shared during company transactions. If Haiyan is involved in mergers, acquisitions, financing, or the sale of business or assets, the user information collected from the user may be transferred to one or more third parties involved in the transaction. After the transfer is completed, the future use of the information will be affected
Although most browsers and devices accept cookies and other data collection technologies by default, their settings typically allow you to clear or block cookies. If you disable cookies, some features in our service may not be available or function properly. Interest oriented advertising; We will invite service providers to post advertisements on the Internet on our behalf. These advertising service providers may collect some unidentifiable information related to your access to and interaction with our service. In addition, our service providers also share your personal data.
We know that your personal data is crucial to you, so we will share this data with you for the reasons we disclose to you when collecting it, with your consent. Your personal data will be shared through the following methods:

Share according to your instructions. We will share your information with third parties according to your instructions. For example, when you want to communicate with other users or post certain information on social media, you may ask us to share your personal data.
• Share with our service providers. We may share your personal data with our service providers when necessary, so that these service providers can provide services to us. The service provider is a third party that provides support for the operation and maintenance of our service.
• Share with our partners. We may allow certain third parties (such as car manufacturers or consumer electronics device manufacturers) to integrate certain parts of our services into their own devices and software. These third parties will use our platform to access your data.
• Shared with our parent company, subsidiaries, and affiliates. We may share your personal data with other companies jointly owned and controlled by Velextech, including our subsidiaries, parent companies, or any other subsidiaries owned by our parent company. Our purpose of doing this is as follows:
Sharing for legal purposes. We may share your personal data when it is reasonably necessary to comply with laws or legal procedures (including court or government orders or subpoenas) in order to conduct debt testing, prevent or resolve fraud, security or technical issues, and enforce this Privacy Statement.
In the process of company transactions, if Velextech is involved in mergers, acquisitions, financing, or the sale of business or assets, the user information collected from the user may be transferred to one or more third parties involved in the transaction. After the transfer is completed, the future use of information may be affected
Your choice
The settings you make about how we use your information are crucial to us, and we respect your settings whenever possible. Based on your place of residence, we will provide you with the following options regarding your personal data.
Access, modify, or delete your personal data. You can contact us at any time to request access, modify, or delete the personal data we hold related to you. Please refer to the "Contact Us" section below.
Choose to exit marketing communication. You can choose to opt out of marketing communication through your settings when registering for our service. You can also contact us to opt out of marketing communication.

Manage cookies and other data collection technologies. For controlling or restricting how we or service providers use cookies and other data collection technologies, including for marketing purposes, you have the following options:,
To prevent us from collecting location information, you can turn off the location tracking feature on your device.
To prevent Google Analytics from using your data, you can install Google's opt out browser plugin.
To opt out of interest oriented advertising, you can visit http://optoutnetworkadvetsingorg//and follow the instructions of the Network Advertising Promotion Association. It should be noted that if you choose to exit through online advertising promotion, you will still receive advertisements, but
Check your mobile device and set it up to control ads based on your interaction with the applications on your device. For example, on your iOS device, enable the restriction of ad tracking settings; On your Android phone, enable the option to opt out of personalized advertising settings
Protect your personal data
We take some organizational and technical security measures to protect the security of your personal data, including but not limited to encryption measures and authentication tools. However, it should be noted that the data transmitted through the Internet cannot be 100% secure, and any information disclosed online may transfer your personal data overseas.

We manage our services through our teams worldwide, including those located in the United States, India, and Europe. We acknowledge that there are differences in data protection laws in each country, and we cannot provide the same level of protection if you use our services outside of the United States
Children's right to privacy
We respect the privacy rights of children and livestock. Our target audience for this service is not under the age of 16, and we will not actively collect personal data from children under the age of 16. If you believe that we have already collected information from your children, please contact us through the contact information provided below.
Your Privacy Rights in California, USA
Scope of application of this section
This section of the Privacy Statement applies only if you reside in California, United States (referred to as a California consumer for those residing in California). This section applies to all California consumers collected by Velextech online and offline. "Personal information refers to personal information that can directly or indirectly identify a California consumer or family, is directly or indirectly related to a California consumer or family, directly or indirectly describes a California consumer or family, or is collected, used, and disclosed by a California consumer in this section.
1) Categories of Personal Information Collected: Within the past 12 months, Velextech has collected the following personal information about California consumers:
• Identity information, including: full name and nickname; Address; E-mail Phone number: Unique online identification code, Internet communication protocol address (IP address), account name, all user names and passwords when accessing the Velextech website and other functions on the service; Date of Birth:
• Biometric information, including recorded speech that can extract recognition templates (such as voiceprints) and sleep and health data containing identity recognition information.
• (Financial) payment information, including: payment method; Bank account number, debit card number, credit card number, verification code (CW)/identification code (CID), and expiration date; Mailing address for bills.
• Product and service usage information, including: product name, serial number, purchase location, product usage information, color, and version; Product reviews and warranty information.
• Business information, including purchased products and services; Delivery method for purchased products; You are considering purchasing a product that has been added to your virtual shopping cart; Information related to the product you returned; Marketing preferences, including email marketing preferences.

Information about Internet or other electronic network activities, including: pages visited and links clicked on the Velextech website; IP address; Location information; Language setting and advertising interaction.
• Inferences made based on the various types of personal information listed above (in this section) to form a profile that reflects consumer preferences or driving behavior.
• Geographic location data for the following individuals: Velextech automotive wheel hub users and attendees of the 2019 International Consumer Electronics Show who have visited Velextech exhibitions and agreed to wear badges with beacon technology.
Category information protected by law, such as gender used to calculate audience profiles.
Sensory information, including auditory, visual, thermal, or similar information that can be associated with a consumer or household.
2) In the past 12 months, Velextech has used the various types of personal information listed above for the following purposes:
We provide this service through the following information:
• Identity information

• Biometric information
• (Financial) Payment information
• Product information
• Business information
• Information on Internet or other electronic network activities
• Inferences made based on the various types of personal information listed above to form a profile reflecting consumer preferences
• Geographic location information
• Category information protected by law
• Sensory information
Use the following information to communicate with existing and potential customers, including answering questions related to our service:
• Identity information
• Business information
• Information on Internet or other electronic network activities
• Inferences made based on the various types of personal information listed above to form a profile reflecting consumer preferences
We use the following information to communicate with existing and potential customers regarding this service and promotional matters:
• Identity information
• Product and service usage information
• Business information
Use the following information to prevent malicious, deceptive, fraudulent, or illegal activities:
• Identity information
• Business information
• Information on Internet or other electronic network activities
• Geographic location information
• (Financial) Payment information
Use the following information to review Velextech's customer interactions, transactions, and legality:
• Identity information
• Business information
• Information on Internet or other electronic network activities
• Geographic location information

Use the following information to review Velextech's customer interactions, transactions, and legality:
• Identity information
• Business information
• Information on Internet or other electronic network activities
• Geographic location information
Use the following information to identify and fix errors that can damage the current expected functionality of Velextech products and services:
• Identity information
• Information on Internet or other electronic network activities
• Geographic location information
• Product and service usage information
Use the following information for internal research required for technology development and presentation:
• Biometric information
• Business information
• Information on Internet or other electronic network activities
• Product information
• Sensory information
• Category information protected by law
Geographic location information is disclosed to:
Government departments, law enforcement agencies, and other parties as required by law, including disclosure in litigation proceedings;
Disclosure of business information and (financial) payment information to:
Service providers, including e-commerce service providers
Sensory information is disclosed to:
Service providers, including voice to text service providers.
Product information disclosed to:
Service providers, including data collection technology providers, data analysis service providers, and website providers
Government departments, law enforcement agencies, and other parties as required by law, including disclosure in litigation proceedings;
5) Do not sell personal information
Velextech does not sell personal information and will not sell personal information. Your Privacy Rights in California, USA
right to know
California consumers have the right to be informed by submitting verifiable requests:
Velextech collects the category and specific content of the consumer's personal information;
The sources of personal information collected by Velextech;
The categories of personal information sold or disclosed by Velextech to third parties (excluding service providers) for commercial purposes, as well as the categories of recipients of such information; as well as

Velextech's business or commercial purpose of collecting, disclosing, or selling personal information.
Delete Right
California consumers have the right to delete personal information collected by Velextech from consumers by submitting verifiable requests.
Informed or delete request
If the identity of the person submitting the request can be confirmed, Velextech will respond to the request in accordance with relevant legal regulations. California consumers can exercise their rights in the following ways:
Fill out the online privacy request form, please refer to the format for details https://www.velextech.com
• Towards hauer@velextech.com e-mail sends
• Call 1 (877) 871-6388
How can we verify your request

When you submit an informed or deletion request, we will verify your identity through the following procedure:
Step 1: Verify Email: Velextech will send an email to the email address you provided when registering to use our service. Please read through this email, review the insurance certificate conditions that need to be met, and then send a reply email to Velextech. The following are the conditions that need to be met
1. Read through the email sent to you by Velextech. In this email, we will require you to reply with at least two messages to verify your identity based on the nature of your request and the sensitivity of the information involved in your request.
2. Reply to the email and provide us with at least two (and in some cases, at least three) pieces of information. Velextech will compare the information you provide with the information we have already learned about you. Velextech will only use the information you provide to verify your identity.
3. Confirm the action you want us to take after we have summarized it (such as "delete my personal information").
4. Send the reply email to the original sender (whose email address is usually hauer@velextech.com ）The above answers should be attached to the email to verify that you are the owner of the email.

Step 2: After receiving your above information and confirming your identity, we will take action according to the request.
If you send us an informed or deletion request, but Velextech does not know your email address, we will use the phone to complete the above steps. If we are unable to verify your identity with sufficient certainty in response to your request, we will immediately notify you and explain the reason why we are unable to verify your identity.
Velextech's non discrimination policy
California consumers exercising their privacy rights under the California Consumer Privacy Act are not subject to discrimination by Velextech, which does not discriminate against California consumers in this regard. However, Velextech may charge different regional fees to California consumers
Authorized agent
You can submit a completed "Authorization Agent Designation" form to us, designating an authorized agent to exercise your right to know or delete. By email hauer@velextech.com Contact us to collect the designated form.
If the authorized agent wishes to submit an informed consent or takedown request on your behalf, they must submit with the request: (a) a valid power of attorney recognized by California law; Or (b) a document signed by you authorizing the authorized agent to submit the request on your behalf.

Step 2: After receiving your above information and confirming your identity, we will take action according to the request.
If you send us an informed or deletion request, but Velextech does not know your email address, we will use the phone to complete the above steps. If we are unable to verify your identity with sufficient certainty in response to your request, we will immediately notify you and explain the reason why we are unable to verify your identity.
Velextech's non discrimination policy
California consumers exercising their privacy rights under the California Consumer Privacy Act are not subject to differential treatment by Velextech, and Velextech will not discriminate against California consumers in this regard. However, Velextech can charge different prices to California consumers.
Authorized agent
You can submit a completed "Authorization Agent Designation" form to us, designating an authorized agent to exercise your right to know or delete. By email hauer@velextech.com Contact us to collect the designated form.
If the authorized agent wishes to submit an informed consent or takedown request on your behalf, they must submit with the request: (a) a valid power of attorney recognized by California law; Or (b) a document signed by you authorizing the authorized agent to submit the request on your behalf.
The right to disclose personal information for direct marketing purposes:
According to California law, California consumers can request that we inform them whether their personal information has been disclosed to any third party for direct marketing purposes. Without your consent, we will not sell your personal information to those who intend to use it for marketing purposes

Want to learn more information
If you have any further questions or concerns about our privacy policy and privacy protection practices, please contact us via email hauer@velextech.com contact us.
Your 'Do Not Track' browser settings
This website will collect personally identifiable information about some of your online activities in our service. Velextech will also interact with third parties to learn about online activities that have started on other websites and are transmitted to the Velextech website.
We do not support disabling browser tracking settings Prohibiting tracking is a setting you can make for your browser to let the websites you visit (including this website) know that you do not want these websites to collect your personally identifiable information.

Third party links and services
We provide links to third-party websites operated by organizations not affiliated with Velextech, and we will not disclose your personal information to the organizations operating these linked third-party websites. We will not review or review the privacy protection practices of these organizations.
Change to Privacy Statement
We may revise this Privacy Statement from time to time to adapt to new technology industry regulations, regulatory requirements, or for other purposes. If we make significant changes to this Privacy Statement that affect your continued use of this service, we will make reasonable efforts to notify you of these changes.
Problems and Feedback
We welcome your questions and opinions regarding this Privacy Statement or our privacy protection practices. You can also contact us to exercise your privacy rights under relevant laws. You can contact us through the following ways:;
By email:
Email: hauer@velextech.com
Address:
Phone: 1 (877) 871-6788
Terms of Use
You can also access our Terms of Use. The Terms of Use include other terms that are binding on your use of this service.